The Elite Leader Program Overview

  • Creating a positive High Performing “Recognition Based” Culture within their area of current responsibilities. Learning how to build a strong culture or sub-culture by effectively communicating respect, appreciation and recognition, which demonstrates CARING which in turn earns TRUST which then generates positive and repeatable behaviors and outcomes. The secret sauce.
  • The creation of the “ROLE” as each individual’s personal Entrepreneurial Business Unit.
  • The creation of a solid alignment between the strategic vision of the company, each level of management and the established goals and initiatives for each Leader and their team members within their individual ROLEs. The art of aligning goals and initiatives both “up” and “down” the organization is critical to achieving operational effectiveness, efficient growth and positive financial results.
  • The art and science of becoming the “Chief Communication and Chief Culture Officer” within the leader’s area of responsibility.
  • Creating an integrated flow of communications and processes that allow for total optimization of a unified “Command and Control” system and the achievement of operational effectiveness and excellence. No more silos of information.
  • Taking on the historical philosophies and strategies of renowned Elite Leaders as part of their own persona. Building leaders by building confidence and communication skills. No more micromanagement. . . We will take the time to Train and Trust.
  • Generating a strategic vision for new ideas, approaches and improvements. Learning how to achieve buy-in and eliminate conflict.
  • Moving C+ and B associates to “A” player status.
  • Building and TRUSTING a confident, self-motivated and self-performing team of “A” players allows the Elite Leader to utilize their additional bandwidth to focus on new ideas, products, services, improved processes and world class customer satisfaction, whether it’s internal between processes or external learning for the customers.” Organizational Development” is critical for all upcoming mangers to grasp early in their career path.
  • Creating a vision for the leader’s team and allowing everyone on the team to own a ROLE that supports that vision.
  • The collaborative decision-making process – how to create team buy-in and reduce conflict.
  • The art and science of “Change Management.” Change is never ending in companies that are proactive in keeping current with the times and technologies. We must learn to welcome, embrace and Manage Change, not fear it.
  • The importance of thinking about how to produce “World Class Customer Satisfaction” 100% of the time no matter what role they are in. Everyone has some ROLE in creating “Customer Recognized,” competitively differentiated product and service levels that generate world class Customer Satisfaction.
  • Time prioritization and management – It is never a question of having enough time but only the amount that the leader allots and how they prioritize it.
  • The need to understand the financial structure that impacts whichever area of responsibility the individual is leading.